You may have noticed we've made a few changes to our website. You'll still be able to easily find everything you need and much more. To learn about the update and how to find any information you need please read our new website guide here.

Online shop

Online shop

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Today we've saved plastic bottles from landfill

Unit isn't heating?

If your tap doesn't appear to be heating water correctly please try the following:

  1. Double check that the machine is plugged in and switched on
  2. Check that the machine has not been overused. The tap’s under-counter unit may need time to re-chill if it has had a high volume of usage.

If this has not resolved the issue, please complete our service request form and one of our water experts will be in touch to arrange and engineers' visit.

Name*
Company name
Account number
Name
Company name

Prefer to talk to someone?

Phone

If you prefer to talk with one of our experts please feel free to contact us on the phone numbers below.

New customer: 1800266537

Existing customer: +353 1466 0133

    Chat

    We can support via LiveChat too. Please check when our experts are live to help you.

    Mon - Fri: 09:00am - 05:00pm

    Open chat

    Email

    If you prefer to email us, use our service request form and we will get back to you as soon as possible.

    View form